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These companies have gained immense popularity and success by benefitting passengers and have become the mode of transportation of choice for many Dallas residents. These companies connect passengers who need transportation with drivers who can offer it in their vehicles, and this connection is facilitated via an online, technology-enabled platform.Įven though their purpose is to provide transportation, ride-sharing companies claim to be technology companies, simply offering a better way to connect passengers to drivers.

Uber and Lyft are Transportation Network Companies (TNC) whom many refer to as ‘ride-sharing services’ or “ride-hailing services”.

Commuters and tourists prefer ride-sharing services like Uber and Lyft which are usually safe, convenient, user-friendly, and affordable compared to conventional taxis. Public transportation has become even less popular since the beginning of the COVID-19 pandemic.